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Ticketing Conditions for Part I : ( Point
to Point sectors), departure from SIN |
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All fare are meant for tickets issuance through 'Electronic Ticket';
For paper tickets, please add SGD20 onto above fare |
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1 |
COMBINATION WITHIN 03 MAIN CITIES |
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a. |
For ‘ M/ B’ booking classes only. |
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b. |
Prior booking/ ticket issuance, if departure flights from Singapore to
the 03 main cities are fully booked , passengers are allow to transit at
either PEK / CTU or XMN at no additional airfare charge. |
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c. |
Allowed a maximum of 02 transit points per itinerary; Stopover at
transit point are NOT permitted. Please indicate (X) at transit point.
Failure to do so, will charge fare differential |
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2 |
FIT BOOKING |
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a. |
For ‘ H/ M/ B/ D/ A’ booking classes only. |
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b. |
Return sector are permitted for Open-Dated. |
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c. |
Allowed for unlimited changes, without charge within same booking class. |
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d. |
In the event of amendment of dates and upgrade to higher subclass,
amendment fee will charge as per fare difference in upgraded class. |
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3 |
GROUP BOOKING ( Eligibility ) |
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3.1 |
Min. 2 or more paxs |
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a. |
In each PNR there must be 2 or more passengers travelling together
throughout the journey. Additional passenger
in a different PNR is
not allowed to be TCP to the first PNR.
All tickets must be issued in sequence and no deviation is allowed for
any passengers in the PNR. |
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b. |
Return sector are not permitted for open-dated. |
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c. |
GV2 - Minimum 01adult + 01 child. |
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d. |
For outbound sector : Amendment fee will be waived
if amendment are made within the same booking class for all passengers
under a single PNR; Otherwise charge the different in FIT fare. |
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e. |
For inbound sector : Any amendment made, each
passenger must pay SGD100
per amendment and the fare difference in upgraded class (if any). |
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3.2 |
Min. 10 or more paxs |
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a. |
Main group : Main PNR must consist of 10 or more passengers
travelling together both ways and all tickets must be issued in
sequence. Subsequent PNR with less than 10 passengers is allowed but TCP
ticket numbers to be reflected in the endorsement box; In the event that
ticket numbers not in sequence, charge additional SGD20 per person
add-on to the main group.(TCP are subject to strictly once and within
same BSP reporting period). |
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b. |
Deviation is allowed free for the inbound sector (within 30% of the
total group size); Should the group deviation exceed 30% or more from
the total group size,each exceeded passengers must pay a surcharge of
SGD50 per person.Note : No deviation is allowed
after departure |
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c. |
Return sector are not permitted for open dated. |
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d. |
For OPENJAW sector,the
inbound fare must be of the highest fare. |
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e. |
Amendment are strictly not allowed once ticket are issued. |
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f. |
Under group bookings : 02 children are considered as 01adult. |
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3.3 |
Deposit |
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a. |
For group of 10 or more paxs : Deposit are to
be made, for booking made within a month from departure date or 60 days before departure date, whichever
is earlier. |
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b. |
Refund of group airseat deposit : Base on the
percentage (%) usage of group capacity;
Deposit will be refund, |
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if the %
usage hit a minimum of 80% of the group capacity, otherwise deposit
will be confiscated. |
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4 |
Ticketing Deadline |
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a. |
For group : Tickets are to be issue 14days before departure; |
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b. |
FIT booking, refer to system ticketing deadline. |
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5 |
IN THE EVENT THAT IN / OUTBOUND BOOKED CLASS ARE OF DIFFERENT BOOKING
CLASSES |
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a. |
Permitted to use the ‘1/2 Round Trip fare
calculation’ method within economy class |
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b. |
Inbound booked class are to remain same or higher than outbound booked
class . |
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c. |
Ticketing conditions such as minimum stay, will base on the strictest. |
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d. |
For First /Business class + Economy class combination, economy class
must book on ‘B’ class. |
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e. |
For GV10 : For OPENJAW sector,the
inbound fare must be of the highest fare. |
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6 |
TICKET AMENDMENT |
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6.1 |
Travel details : Any amendment are to be made at
least 24 hours before departure,otherwise considered No Show. |
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6.2 |
Amendment on names : |
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a. |
Amendments on surnames are not allowed |
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b. |
Amendment of given names (max.03 alphabets), which incur tickets to
exchange, charge SGD30. (Reissued Ticket Advice are required) |
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6.3 |
Extension on validity : |
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a. |
Allowed within ticket validity , extension up to a maximum of 1 year; |
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b. |
Extension fee charge according to subclass differential |
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7 |
CHARGES |
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7.1 |
No Show Fee |
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a. |
Charge SGD150 per person ( input in penalty charge
column) for all booking classes [except for
‘A/ D/ B’ classes] |
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b. |
Any amendment made within 24 hours prior to departure are subject to No
Show Fee. |
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7.2 |
Cancellation / Refund |
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a. |
Totally unused tickets : Subject to refund fee of SGD75 and no show fee
(if any) . |
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b. |
Partially unused tickets : No Refund value. |
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c. |
Refund are to make through issuing agent only. |
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10 |
ENDORSEMENT BOX : Indicate |
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a. |
FIT : ‘NON END/
RER /PART USE NO REFUND / CA08AS0011’ |
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b. |
GV2 : ‘NON END/
RER /PART USE NO REFUND / REB FEE PER SGD100/ CA08AS0011' |
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c. |
GV10 : ‘NON END/ RER /PART USE NO REFUND / VLD FLIGHT/ DATE SHOWN
ONLY/ CA08AS0011' |
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( Reference code ’CA08AS0011’and other ticketing details may be
indicated at Fare Calculation column, should Endorsement Box are fully
written:
Failure to input reference code,will charge
the differential in published fare
) |
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11 |
VALIDITY BOX |
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Indicate travel details at “NOT VALID BEFORE”
and “NOT VALID AFTER”at
the validity box. |
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(Except for One Way Journey ) |
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12 |
TAXES & SURCHARGES |
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Singapore Airport Tax , Fuel Surcharge, Insurance surcharge etc.,are
to be shown on the ticket. |
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( Refer to system requirement ) |
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Notes : All fares shown exclude airport taxes and other charges. |
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13 |
CHILD / INFANT DISCOUNT |
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13.1 |
Child |
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a. |
'T/ K/ H/ M/ B/ D/ A’ classes are entitled to child fare; Other booking
classes are not entitled |
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b. |
Child fare is 75% of the applicable adult fare. |
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c. |
Unaccompanied Child fare : Refer to Air China Singapore Office ( Tel :
6225 2177 ). |
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Number of children entitled for child fare is limited to 2 children per
every paying adult. |
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13.2 |
Children group fare: The number of children entitled
to child fare is limited to 50% of the total group size. |
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13.3 |
Infant : Base on 10% of published fare |